Update Rollup 2 released for System Center Service Manager 2012 R2


This update contains a number of bug fixes including:

  1. For users who have both SMTP and sip endpoints, Service Manager picks up the Lync “sip” endpoint even when emailing users from the console
  2. After selecting “Service Requests with Service Level Warning”, an error occurs about one hour later
  3. After selecting the “Assigned to me” view, a FullAdapter Exception occurs about one hour later
  4. Service Manager console maximized mode fixes
    • The console when maximized is slow / laggy and constantly has upwards of 30% CPU utilization when running in maximized mode
    • Context menus in the SM console don’t render where expected and instead show up at the top-right hand corner of the main window
    • Scroll bars for the work items preview pane do not render when running in full screen mode, and even if they do, they are inactive and cannot be used (the slider refuses to move)
    • Forms/Wizards don’t always render properly and only have the left navigation pane rendered with the right area blank
    • When editing / creating Request Offerings User Prompts are not rendered properly
  5. Concurrent PowerShell workflows fail to run, although they show as successful in the Console
  6. An exception is raised in the console when the user attempts to open an already opened attachment from a work item form
  7. The attachment and associated details of the Release Record cannot be retrieved after it is marked as ‘Closed’
  8. Request Offerings form takes a long time to render when creating Service Requests from Request Offerings
  9. Console crashes when attempting to create a Service Request from a template on which the analyst is set using the “Assign to Analyst” task
  10. When creating a Service Request using a request offering that maps user input to a property on an activity, the Service Manager console encounters an error and closes
  11. SM console shows a generic SQL exception instead of the detailed Data Collision exception when running in a non-English environment
  12. The Configuration Manager Connector does not handle updates to DeviceHasSoftwareItemInstalled correctly causing a divergence in the data synchronized between the SM and CM databases
  13. When grooming a call to the p_DataPurging sproc results in an 8623 error with message: The query processor ran out of internal resources and could not produce a query plan
  14. Adding multiple RegEx’s to a group definition causes a SQL exception when adding / executing the group
  15. MPImporter does not import MPs from OM if SM has any MPs from a previous version already present when importing Chargeback MPs

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